Refund Terms

Introduction

At KAVORENTHAS, we are committed to ensuring customer satisfaction. Our refund policy has been created to offer a fair and transparent process for dealing with refund requests.

Eligibility for Refunds

Refunds are not automatically granted. To be eligible for a refund, you must meet the following criteria:

• Submit your refund request within 30 days of the purchase date.
• The product or service must be unused or in the condition it was delivered, with all original packaging and receipts available.

Non-Refundable Items

Certain items are exempt from being returned. Unfortunately, KAVORENTHAS cannot offer refunds on the following products:

• Gift cards
• Downloadable digital goods
• Customized products

Refund Process

To initiate a refund, please follow these steps:

1. Contact KAVORENTHAS through our customer service portal at [email protected].
2. Provide your order details, including the order number and purchase date.
3. Include a detailed explanation of why you are requesting a refund, along with any supporting documentation.

Refunds (if applicable)

Once your return is received and inspected, KAVORENTHAS will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again first. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Changes to This Policy

KAVORENTHAS reserves the right to modify these refund terms at any time. Changes and clarifications will take effect immediately upon their posting on the website. It is your responsibility to review this policy periodically to ensure you are informed about any changes.

For any questions related to refunds, please contact us at [email protected].